*Provide you with an accessible area of reception and information.
*Facilitate your steps.
*Offer furniture to sit you and wait if necessary.
*To inform you free of charge about the local tourist offer.
*Post and publish its periods of opening in French and in English.
*Be a year opened at least 120 days, on saturday and sunday included in tourist period or of animation.
*Answer all year long your mails.
*Insure a service of permanent reception held by a Councillor in stay pratising at least of foreign language.
*Insure the supply of maps, plans and tourist guides on paper support.
*To give you access to his bilingual web site.
*Diffuse his tourist information about paper support translated into at least a relative foreign language in :
- All the classified tourist residences containing at least the name of the establishment, the mail coordinates, the e-mail, the adress of web site, the number phone, the level of the classification.
- In monuments and cultural, natural places of interest, where of leisure activities which can contain the indication of the rates of custom, periods and opening hours to the public, web site and the phone number and mail coordinate.
- In the events and animations.
- In the emergency phone numbers.
*Update manually his tourist information.
*Post outside the emergency phone numbers.
*Treat your complaints and measure your satisfaction.
*Guarantee the reliability and the curent events of the information about the local tourist offer.
*Update the data of the tourist offer on its geographic zone of intervention.
Tourist Office Gâtinais Sud - 155 Rue des Erables - 45260 Lorris
www.tourismeenterregatinaise.fr - www.facebook.com/officedetourismegatinaissud
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